Frequently Asked Questions

Contents

  1. Who develops Exodus Viewer?
  2. Why should I use Exodus Viewer?
  3. Is there an in-world support group for Exodus Viewer?
  4. Are there cheaty things in there someplace?
  5. Are you going to spy on me?
  6. Why can't I disable the crash reporter?
  7. Why did you pick 3.x and not 1.x?
  8. Can you make the the interface more like 1.x?
  9. If a viewer isn't listed on the TPV list, does that mean it can't be trusted?
  10. Can you advertise my millitary/product/service?
  11. Why can't I see display names?
  12. Why cant I use the spacebar to stop moving?
  13. Help, I'm getting a DLL error when I start the viewer, what do I do?
  14. Why does Ubuntu say "the package is of bad quality"?
  15. I have a question not answered here or a suggestion, how can I contact you?

Who develops Exodus Viewer?

The lead developer is known in Second Life as Ayamo Nozaki, but this viewer would not exist without the help from the following people/groups:

If you would like to know more about the team, or the viewer, visit the about page.
Alternatively, if you would like to know more about who made what, see our features page.


Why should I use Exodus Viewer?

Exodus has been designed to enhance your Second Life combat experience. Whether its Linden damage combat or meter based combat, Exodus will give you the edge. You can find a list of our features on our feature page.

If you would like to know more about the team, or the viewer, visit the about page.


Is there an in-world support group for Exodus Viewer?

Exodus Viewer does not have an in-world support group (this is partly due to group chat in Second Life having a bad history of working.) If you find one, it is not officially sanctioned by the developers of Exodus Viewer.

If you're looking for support, try visiting the support page.


Are there cheaty things in there someplace?

We would like to say no, most of the functions presented in Exodus can be obtained in world using HUDs or other LSL based systems. Exodus houses many of these useful tools, takes away strain from the server, and performs far faster than any in-world scripted attachment. As for advanced features like wireframe, we didn't want to remove them. Instead, Exodus will announce features like wireframe's use to other users.

If you'd like to know more about our features, try visiting the features page.


Are you going to spy on me?

Your privacy is a huge concern and we would never do anything to intentionally compromise it. The viewer is in full compliance with the third party viewer policy, you can find that here. You can also find our privacy policy here. If you do not still believe us, you could obtain the source code from the downloads page and compile it yourself.


Why can't I disable the crash reporter?

Much like the official Second Life Viewer's crash reporter, that the Exodus crash reporter is based on; there is no option for disabling the crash reporter exposed in the user interface. The Exodus Viewer team needs users to keep the crash reporter enabled, as we rely on accurate crash data to diagnose vital problems and gather statistics to figure out if there are issues that can only be discovered by having a broad range of data. An example of this would be discovering crashes specific to certain patterns, such as hardware and software combinations that could only be discovered with data collected from a broad range of users. Having the crash reporter disabled would also slow down the support process for one-on-one technical issues. The crash reporter is vital to our efficiency in dealing with matters, relying less on users to manually report to us problems and require less work from users who report a problem to us. So far, the reasoning for introducing an option to disable the crash reporter has not made much sense either, examples of some of these include...

Disabling the crash reporter because of trust issues...

If you cannot trust the Exodus Viewer team with your crash reports, it is unlikely you can trust our viewer binaries, where it's far easier to hide something malicious (mainly due to how much larger the codebase is for a viewer). If you cannot trust us with a crash report, you should not believe you are any safer running our binaries, as that would be a false sense of security.

Disabling because of bandwidth considerations...

Crash reports are insignificant compared to maintaining a Second Life session at low bandwidth, if you hadn't of crashed, it is likely that usage would have already been used within a moment's notice maintaining a connection to Second Life.

More information on this topic can be found in our privacy policy, here.


Why did you pick 3.x and not 1.x?

With mesh already launched, and huge performance increases by Linden Lab on the way, giving you the edge and staying upto date is now more important than ever.


Can you make the the interface more like 1.x?

Exodus Viewer is intended to be a modern combat viewer. The UI is based and oriented on a modern Second Life user interface, it is unlikely significant changes would be performed to revert the UI to a legacy state.


If a viewer isn't listed on the TPV list,
does that mean it can't be trusted?

Listing on the Second Life TPV list is optional. Believing you are any safer with a viewer on the TPV is a false sense of security. TPV developers self certify their viewer's compliance (regardless of being listed) to the TPV, Linden Lab are not known to normally certify viewer releases on the TPV list. You should question all viewers regardless of being on the TPV.


Can you advertise my millitary/product/service?

You can bid for banner space on either the sidebar, or the top right of the page, website using Project Wonderful.


Why can't I see display names?

Currently display names are disabled by default to avoid some issues, but can be enabled from "Me > Preferences > General > View Display Names". The issues involved are to do with display names not resolving in a timely manner, in some cases this prevents you from opening instant message windows, ejecting people and even being able to see their username.


Why cant I use the spacebar to stop moving?

By default, your request teleport button is set to spacebar. You can change that to a different key through the preferences sidepanel, under "Request Teleport Settings", "Accept Teleport Key", to re-enable the default spacebar functionality.


Help, I'm getting a DLL error when I start the viewer,
what do I do?

These errors occur when the necessary C++ runtime libraries aren't present on your system, sometimes they get uninstalled by other applications or lack of Windows Updates. You can obtain a copy of all the C++ redistributables from:

http://dl.exodusviewer.com/other/Microsoft C++ Runtimes.zip


Why does Ubuntu say "the package is of bad quality"?

Our deb packages are packaged for multiple architectures (Intel 32bit and AMD 64bit) and the packages are built to be installed on more than just Ubuntu. The Ubuntu Software Centre assumes that the packages are built for a specific architecture and assume the packages are built for that specific Ubuntu version, as such the Ubuntu Software Centre may throw a warning about the fact the software is being installed in "/opt", where non-distro specific software is meant to be installed and about the fact the package does not explicitly say which architecture (32bit or 64bit, it's meant to be used on both.) You can safely ignore this message, however we would recommend that you instead install Exodus Viewer using the distribution's package management system, you can do this by following the copy-paste command line instruction on the download page. Installing via the package management system ensures you're notified by your system when there is an Exodus Viewer update available.


I have a question not answered here or a suggestion,
how can I contact you?

We provide various support channels that you can read up on here.